Success Stories

Large Clinic
Erik Bjerke, Primary Care Services Manager
Children's Hospitals and Clinics of Minnesota
large-clinic header

Expeditor Success Stories

Large Clinic

Practice Name: Children's Hospitals and Clinics of Minnesota
Practice Size: Large, 2 Clinics with 45 employees and over 55,000 patient visits a year
Years with Expeditor Systems: Five years for first system. First year for second system.

Has the system been beneficial?
Yes. From day one. In fact, we were so impressed with our first Expeditor system that when we constructed a second clinic we decided to design the system right into the building.

Did you see an immediate benefit when you installed your system?
Communication. From the front office to the back. That's been really important when it comes to work flow. With Expeditor, everyone's on the same page, and that just makes us a better practice.

On average, how much time does each physician save each day because of your Expeditor system?
Its not so much that we save time, its that we're so much more efficient, and that makes both our employees and patients happy.

Can you think of a specific story or an area of your practice where an Expeditor system made a big difference?
Once again, consistent communication. Without question, that's the one area that just flows better with the system.

Would you recommend Expeditor to colleagues?
Yes. We've already built it into a new location, and now our specialty clinics are using the system too, so yes.

Anything Additional?
I think consistency is important, and we've found that having the same system at different locations has allowed us to carry that consistency over in to the practice. In fact, we know our system has features we haven't even
explored, so we're looking forward to doing more with it in the future.