Improve Your Patient Experience
Now more than ever, medical practices must focus on improving the overall patient experience to protect their financial security. To help achieve this goal, it’s critical to streamline and optimize patient flow…from the moment a patient walks in the door, to the moment they leave.
That’s why we created the Expeditor LEAN Patient Flow System. Expeditor isn’t just a concept; it’s a fully customized, door-to-door solution designed to help practices of all sizes increase patient satisfaction and their bottom-line through gained efficiency.
Light Signaling System
Visually manage room sequencing
Expeditor combines a Light Signaling System, Real-Time Patient Flow Monitoring and Lean Clinical Consulting through Predictive Analytics to deliver the most comprehensive solution on the market today.
It starts with our core product, a state-of-the-art, fully customizable Light Signaling System that equips your practice with easy-to-use light panels positioned throughout the clinic.
The visual cues provided by the lights give you a simple way to manage room sequencing and see which patient needs to be seen next, improve communication, decrease wait times and run at peak efficiency.
Light System Features
Buried Alive Sequencing
Flexible Room Assignment
Mohs Ready Light
Multi Key Sequencing
Real Time Monitoring
A bird’s eye view of your entire operation
Next, Real Time Monitor aggregates data from the Light System, via a central large screen monitor in the clinical area to provide you with a bird’s eye view of your entire operation.
Real Time Monitor allows you to instantly identify which rooms are occupied and for how long, where staff members are located and how long they have been in the exam room... all in real-time.
Armed with the knowledge provided by Real Time Monitor, along with the Light System, your practice will have access to a complete visual management system that allows you to make immediate, actionable changes to remove patient flow bottlenecks and resolve patient flow challenges….as they occur.
LEAN Clinical Consulting
Develop a plan to improve overall patient flow
Finally, Expeditor’s team of lean clinical consultants works closely with you to analyze patient flow data gathered on your Xtrac client-centric Metrics dashboard.
Xtrac captures and measures a wide range of Key Performance Indicators, or KPI’s, so that you can manage and monitor your patients’ complete experience from check-in to check-out.
We’ll help you understand all the insights provided by Xtrac, develop a plan to improve overall patient flow efficiency and implement any necessary changes.