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Dr. Brian Johnson is a seasoned dermatologic and Mohs surgeon. He heads the Virginia Dermatology & Skin Cancer Center, a cutting edge dermatology practice specializing in the treatment of diseases of the skin, hair and nails.
In this episode, Dr. Johnson addresses a wide range of topics including:
The folks at Floyd Medical Center in Rome, GA have embraced Lean Six Sigma in a big way and have reaped major benefit from it. In this discussion, Al Davis, Administrator of Floyd Primary Care, gives his perspective as one of the leaders of Floyd’s continuous improvement charge.
A few of the topics we...
The staff at the Palm Harbor Plastic Surgery Center is dedicated to helping and serving every patient through the entire surgical and post-operative process. They have a well-earned, outstanding reputation of excellence in the Tampa Bay area for a full range of both reconstructive and cosmetic procedures.
The application of Lean Management principles can have a dramatic impact on patient flow efficiency. Recovering 30-60 wasted minutes per physician per day is not unusual. That translates to:
Seeing 2-3 more patients every day
6-12% more time spent with each patient
Some combination of the two.
Improving the patient experience is one of the biggest focal points in healthcare today. Time is a person’s most valuable commodity and the dreaded wait...
What started with good intentions for digitizing medical records has presented greater challenges than anyone would've imagined. Electronic medical record...
Every industry faces the challenge of providing exceptional customer service. This is especially challenging in healthcare. In every business, the customer...
Expeditor isn’t just a concept; it’s a fully customized, door-to-door solution designed to help practices of all sizes increase patient satisfaction and their bottom-line through gained efficiency.