“Improving efficiency will lead to cost savings that enable DMC to continue to invest in its future; and by increasing accountability and improving operations, we will drive improvements in care delivery and patient satisfaction.”

Reorganization in healthcare is nothing new. However as healthcare continues to evolve, so do the decisions made by the healthcare organizations. Patients are being admitted less to hospitals than before, and more outpatient options are becoming available. Hospital admissions generate much greater revenue than outpatient visits, thus putting financial pressures throughout the organization.

Due to these changes, Detroit Medical Center found themselves with the decision to “reboot” their organization in January of this year. In doing so, they believe they will be able to improve patient satisfaction as well as continue to develop new outpatient options for their customers.


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