In a recent article, the results of a MGMA surveyed more than 650 healthcare leaders to get a sense for how clinics are helping to improve the patient experience with the implementation of new technology. With the rising cost of healthcare, specifically in the area of administrative costs, the implementation of technology can help reduce these costs.
Technology, like appointment reminders, digital check in, online bill pay and data analytics, enables clinics to become more efficient and effective, in addition to improving patient experience. "In today's healthcare environment where practice workflow and patient experience are paramount, the use of technology is more instrumental than ever in helping providers enhance operations and overall patient care," said Halee Fischer-Wright, MD, MMM, FAAP, FACMPE, president and chief executive officer at MGMA.
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