With all of the recent advancements in technology, and the Affordable Care Act, people are no longer relying on the traditional format to choose their doctors and clinics.
Instead of going wherever their insurance provider tells them to go, patients have more freedom than ever to decide which healthcare provider is right for them.
In this day and age, technology is at the forefront of every user experience. Therefore, patients are more likely to expect one certain thing from their chosen Healthcare Professionals:
Speed…and why shouldn’t they?
Being able to get in and out of a doctor’s office should be an easy and efficient task. However, as most of us know, that is not the case.
Due to redundancies and patient flow bottlenecks, a simple trip to the doctor can take two to three times longer than it should, increasing a patient’s door to door time exponentially.
So, when patients now have a much wider market to choose from, why wouldn’t they go somewhere that seems to value their time?
This article explains why it is beneficial for the industry to adapt to the new conditions, and meet the public demand for shorter wait times, and faster overall door to door time. Achieving this doesn’t have to be difficult, either.
Operating under the Six Sigma idea of LEAN business management, Expeditor Systems can easily help you expose your bottlenecks and reduce unnecessary steps in your process.
Check out this video perspective on Lean Patient Flow .
If you would like to find out how Expeditor could help you achieve your goals through LEAN thinking, take a moment to fill out this form and one of our Consultants will be in touch.