Practice Transformation is on the minds of everyone in healthcare these days. As this article states clinical quality and patient experience are 2 of the factors needed to complete the transformation of any healthcare organization.

According to a recent report from Press Ganey, healthcare is in great need of strategy development for the realignment of four key areas: patient experience, clinical quality, patient safety and cost efficiency. Healthcare systems in the past have worked to improve these areas individually, causing the results to be overly disjointed.

Press Ganey found in their analysis that when organizations work to improve multiple areas, they are more likely to improve their overall rating. By aligning these 4 areas, healthcare organizations can positively impact the quality of patient care, patient experience and the clinic’s bottom-line.


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