Enduring extended wait times to see a provider has been part of the culture of healthcare for years. Now with the boom of social media, those wait times are impacting the bottom-line of clinics everywhere. A recent article in HealthData Management discusses studies that as a result of long wait times, have found patients switching providers, not giving practice recommendations and yielding lower provider ratings.
With the capture of data from waiting room wait times to overall door to door times, a clinic can assess the process and make changes to the why of extended wait times. Modern technology and the data it can provide allows for these problems to be addressed. By addressing bottlenecks in patient flow, the impact of waiting is decreased and the patient remains with the practice, yielding a greater bottom-line and healthier patients.
Let Expeditor show you how we can upgrade your patient flow technology by visiting our website TODAY!