Patient Flow Blog

Paradigm Shift of Pandemic Proportions Guides Next-Gen Facilities

THE NEW PATIENT EXPERIENCE In a post-pandemic world, established traditions and standards to guide the patient experience are changing. The welcome experience has been turned upside down in an effort to triage...

Do Long Wait Times Negatively Affect Medical Practice's Bottomline?

Nearly two out of every five patients are frustrated with their doctor before their check-up even begins. Why do so many appointments start off on the wrong foot? Well, the average patient wait time for healthcare...

No Plateau in Sight for Ambulatory Surgery Center Growth

In 2020, there were more than 5,800 ambulatory surgery centers performing an estimated 30 million procedures. For healthcare providers, ASCs are an opportunity to have more control over how episodes of care are...

Building Outpatient Facilities That Help Prepare for the Future of Virtual Care

Outpatient facilities are more convenient for patients to get to nowadays, and providers can offer less expensive care than they do at large, downtown hospitals. Along with that, today's outpatient facilities are...

How Data Analysis Can Help Drs Improve Patient Flow & Satisfaction

Unless patients have a personal Dr on-call, odds are that they spend too much time in a waiting room. According to a recent survey; · 85% of patients now say they have to wait as long as 30 minutes past their...

How Can Patient Flow Data Improve Patient Satisfaction & Experience in your Outpatient clinic?

In a Health Data Management article, long waiting room and exam room wait times are discussed with regards to the impact they have on overall patient satisfaction. Most patients wait well beyond their scheduled visit...

EHR tasks take up half of the primary care physician's workday

In this article, researchers analyzed EHR usage for 142 family medicine physicians, and all data was captured via EHR event logs during clinic hours (8:00 a.m. to 6:00 p.m. Monday through Friday) and non-clinic...

Every Second Counts in Lean Patient Flow

We've all heard the old saying "Every Second Counts", well in an outpatient clinic's patient flow efficiency, seconds can be the difference between a satisfied patient or a dissatisfied one. Many Lean leaders will...

Use LEAN Process Improvement Tools to Decrease Patient Wait Time in an Outpatient Oncology Infusion Unit

This study aimed to streamline workflow from arrival to infusion bay by decreasing patient wait time to increase patient value in a high-volume academic outpatient oncology infusion unit. The streamlining process...