Patient Flow Blog

It’s no secret that healthcare’s latest trend is embracing Lean and eliminating waste throughout all facilities. This trend is especially prevalent in the design of ambulatory care facilities.  In... Continue Reading

We all heard the old saying “Every Second Counts” and in healthcare seconds can be the difference between a satisfied patient or an unhappy one. Many lean leaders will agree that you have to start small... Continue Reading

Disney is the ideal example in customer-centered care. They make it their goal to provide each guest with a great experience. As healthcare further adopts a more value-based healthcare system, the experience and... Continue Reading

As we shift towards Value-Based Care in 2017, many practices are overwhelmed by the technology options being presented to them to improve patient flow efficiency, overall patient experience and... Continue Reading

As we edge closer in healthcare to value-based reimbursement, the focus of improving the overall patient experience becomes more critical. In this article, they discuss how to improve the patient... Continue Reading

A patient’s experience, either positive or negative, ultimately leads to word of mouth, impacting the health of your practice. Several factors leading to positive patient experiences start... Continue Reading

When the opportunity presented itself to build a new pediatric center, Aurora Children’s Health in Green Bay, Wisconsin jumped at the chance to make valuable changes to the clinic. In the enclosed recent MGMA... Continue Reading

Patients go to the Doctor to take care of their health, for medical advice, labs, prescription refills, etc. It stands to reason that the most valued portion of the visit would be the quality of care they... Continue Reading

Measuring outcomes in the value-based world of healthcare reform has become increasingly more critical to every practice. The question is what should be measured? In February of this year, The Core Quality Measure... Continue Reading