Big Data, say “Hello” to Human Nature

Jan 01, 1970

No business conversation is complete these days, without at least some mention of “Big Data.” And for good reason. Huge investments in the continuous collection, analysis, interpretation and application of the insights derived from massive data sets consistently...

Office Visit Cycle Time or Door to Door Measurement

Jan 01, 1970

Patient satisfaction is a high priority when running a medical practice. Now that your patients have a bigger voice today as to what doctor they see, you want your patients to feel relaxed, comfortable, and anxiety free for the entire visit. Although most practices...

Lean Theory

Jan 01, 1970

Lean theory, or the idea of lean management techniques, is a segment of the Six Sigma training program. It is based around the idea that cutting out unnecessary or excessive steps can greatly increase your patient flow and reduce extra expenses, time, and energy. ...

No more patient flow bottlenecks

Jan 01, 1970

 With all of the recent advancements in technology, and the Affordable Care Act, people are no longer relying on the traditional format to choose their doctors and clinics. Instead of going wherever their insurance provider tells them to go, patients have more...

Patient Flow from the Ground Up

Jan 01, 1970

The idea of managing patient flow and LEAN business management is no longer an abstract concept. More and more companies are accepting this as the law of the land. In fact, most new clinics and healthcare facilities are designing entire facilities around the idea. ...

EHR and unintended consequences

Jan 01, 1970

Electronic Health Records are here to stay, and for good reason. Without a doubt, EHR processes and technologies: Improve patient care Increase patient participation Improve care coordination Improve diagnostics and patient outcomes Reduce errors Enhance...

Improving Patient Satisfaction

Jan 01, 1970

Patient satisfaction is the lifeblood of the healthcare business. Patients now, more than ever, have a choice in their healthcare provider. This article outlines five ways to improve your patient satisfaction:   Expedite check-in process Get organized ...

Patient Shadowing

Jan 01, 1970

A good way to experience your entire practice through the eyes of a patient is to shadow your patients to gain a fresh point of view. This means that you follow them through each stage of their visit from the moment they enter the practice to when they leave. This...

Making Every Minute Count

Jan 01, 1970

As providers and administrators, you spend most of your day diagnosing and solving problems, however, when it comes to patient flow efficiency, the answers don’t always come easy. Many articles, like this one, suggest that it helps to map-out your process flow. Flow...

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