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Jan 01, 1970
Gary Kaplan, MD, CEO of Virginia Mason Medical Center, set off on a 13-day immersion of the Toyota Production System. The entire top executive layer of Virginia Mason experienced first-hand the assembly lines operated under “Jidoka” rules. From this, the...
It is very clear that data analytics is the most important topic in the healthcare industry today. However, the challenge is that a majority cannot figure out exactly what data to gather, and what observations can be made once it is gathered. It may seem like a good...
As the healthcare industry shifts from volume to value, online physician reviews are becoming mainstream and are how medical practices are increasingly being discovered and judged. How do you manage the physician and practice’s reputation created by this data? The University of Utah Health Care set up a...
With such a wide range of Provider options, patients have more say than ever in who they choose for their...
Reducing wait times for patients is the ultimate goal of any practice administrator. Long wait times negatively impact patient satisfaction scores....
Healthcare is in great need of transformation in many areas, most significantly in the area of IT. Technology has been implemented in the form of EHRs but...
Expeditor isn’t just a concept; it’s a fully customized, door-to-door solution designed to help practices of all sizes increase patient satisfaction and their bottom-line through gained efficiency.