EHR - too much scrolling, clicking, and box-checking
Jan 01, 1970
It’s no secret that doctors have been spending less and less time with their patients due to Electronic Health Record (EHR) mandates. Face-to-face exam time has been replaced with endless box-checking on a desktop, and patients are noticing. One study found that...
Healthcare Analytics
Jan 01, 1970
Of all the things you could invest in for your practice, data might be the most important. Investing in data collection can have long term effects on your bottom line, not to mention the happiness of your overall practice. Data can be used like a trail of breadcrumbs...
Wait Times in Healthcare
Jan 01, 1970
No one likes to be kept waiting, especially if you’re waiting for healthcare. So, how can you make sure your patients no longer have to play the waiting game? It’s simple, once you realize a few simple things: 1. It’s not easy There is no such thing as an ideal...
Improving Patient Satisfaction Surveys
Jan 01, 1970
Patient satisfaction plays a pivotal role in the success of healthcare organizations—particularly in an age when value-based care (VBC) models have become more commonplace. Beyond direct financial impacts due to lower payouts, poor patient satisfaction scores can have a significant impact on the success of a...
Making Every Minute Count
Jan 01, 1970
As providers and administrators, you spend most of your day diagnosing and solving problems, however, when it comes to patient flow efficiency, the answers don’t always come easy. Many articles, like this one, suggest that it helps to map-out your process flow. Flow...
Patient Shadowing
Jan 01, 1970
A good way to experience your entire practice through the eyes of a patient is to shadow your patients to gain a fresh point of view. This means that you follow them through each stage of their visit from the moment they enter the practice to when they leave. This...
Improving Patient Satisfaction
Jan 01, 1970
Patient satisfaction is the lifeblood of the healthcare business. Patients now, more than ever, have a choice in their healthcare provider. This article outlines five ways to improve your patient satisfaction: Expedite check-in process Get organized ...
EHR and unintended consequences
Jan 01, 1970
Electronic Health Records are here to stay, and for good reason. Without a doubt, EHR processes and technologies: Improve patient care Increase patient participation Improve care coordination Improve diagnostics and patient outcomes Reduce errors Enhance...
Patient Flow from the Ground Up
Jan 01, 1970
The idea of managing patient flow and LEAN business management is no longer an abstract concept. More and more companies are accepting this as the law of the land. In fact, most new clinics and healthcare facilities are designing entire facilities around the idea. ...