The need for data “analytics”
Jan 01, 1970
It is very clear that data analytics is the most important topic in the healthcare industry today. However, the challenge is that a majority cannot figure out exactly what data to gather, and what observations can be made once it is gathered. It may seem like a good...
The Patient First Process
Jan 01, 1970
Gary Kaplan, MD, CEO of Virginia Mason Medical Center, set off on a 13-day immersion of the Toyota Production System. The entire top executive layer of Virginia Mason experienced first-hand the assembly lines operated under “Jidoka” rules. From this, the...
Data – the new drug
Jan 01, 1970
Running a practice without some form of patient flow data is almost impossible. And, the first time you use data to make a decision, it’s impossible to imagine making a decision without it. Because of this, most practices have made it a priority to collect as much...
Patient Flow Data
Jan 01, 1970
Most healthcare organizations understand that they need to be able to measure patient flow efficiency and that they must collect data to do so, however they are confused and challenged as to what data and how much they should be collecting. The answers to those...
Well-Rounded Patient Care
Jan 01, 1970
Pitfalls of patient satisfaction are hidden in every interaction with the patient, even before they set foot in your practice. For instance, a patient can start off in a bad mood if your website was hard to navigate, your front desk staff was not friendly, or it was...
Gaps in Healthcare
Jan 01, 1970
Looking out across the ever-changing healthcare space, one thing seems to be consistently changing in healthcare…the time and manner of care a patient receives from their provider has undergone a huge facelift in the last few years after increasingly noticeable gaps...
Healthcare Data Analysis
Jan 01, 1970
Running a healthcare practice requires much more than just managing Doctors and Nurses. One relatively new role that is creating a lot of excitement in healthcare is the Data Analyst. The Data Analyst is not only someone who captures key patient flow data, but someone...
Doctor Satisfaction
Jan 01, 1970
We often hear how important patient satisfaction is in the healthcare industry. How to earn it, how to gauge it, and how to improve it. However, something we don’t hear a lot about is doctor satisfaction, which is steadily declining. A recent study showed that 67%...
Lean Design in Mind
Jan 01, 1970
There’s a new face around the clinical practice design table these days known as a Lean Design Expert. While this person might be new to some organizations, they also might be the most important part of your design team. A Lean Design Expert works as a liaison...
